Home Delivery & Returns
Delivery & Returns
We deliver across all of Spain. Packaging, timeframes and returns — everything you need to know before you order.
Delivery across all of Spain
We deliver to addresses throughout Spain — including the Peninsula, the Balearic Islands and the Canary Islands. Delivery to the islands may be subject to different timeframes and conditions to those shown at checkout for Peninsula addresses.
If you are based in Ceuta, Melilla or another Spanish territory and are unsure whether delivery applies to your address, contact us before placing your order.
Peninsula
All mainland Spain
Balearic Islands
Mallorca, Menorca, Ibiza, Formentera
Canary Islands
Las Palmas, Santa Cruz de Tenerife
Delivery timeframes
Exact timeframes and carrier information are shown at checkout based on your specific delivery address. Peninsula delivery is generally faster than island delivery due to transport routing.
Specific delivery timeframes are confirmed at checkout. If you need delivery by a specific date, contact us before ordering so we can confirm whether that is possible.
Packaging and marking
Airsoft replicas are shipped in plain, unmarked outer packaging with no external branding that identifies the contents. This is standard practice for all replica firearms shipments and ensures the parcel does not attract attention during transit.
Products are packed securely to prevent movement or damage in transit. If your order arrives damaged, contact us immediately with photographs of the packaging and the product before returning anything.
Returns and problems with orders
If there is a problem with your order — a product that arrives damaged, or an item that does not match what was listed — contact us and we will resolve it. Use the contact form or send us an email with your order number and a description of the issue.
Full returns and cancellation policy details are provided at checkout and in your order confirmation. Spanish consumer law (Real Decreto Legislativo 1/2007) grants you the right to cancel an online order within 14 days of receipt without giving a reason, with exceptions for certain goods. Contact us if you have any questions.
If your delivery question is not answered here, send us a message and we will answer it directly before you place your order.
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